Guest FAQs
La Joya Dulce FAQs / Policies
The following policies are in place to make events at the ranch enjoyable for everyone.
General
La Joya Dulce is open for the event as per the hours specified by your couple. You must take a shuttle up here - not only does the county require it - it is for peace of mind for you, your couple and for us.
For any other times? we are a working ranch and this is our home. Visits here are by appointment only.
We do reserve the right to keep the event fun and safe for all parties. Hopefully, this has answered all of your questions - if not? Please ask! If you have questions beforehand or on the day of the wedding, please contact Kathie Jacobsen at 949-422-5911 (cell).
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Note: it is highly likely that in 2026 there will be a fire ban all summer. Please be prepared and bring vaping material.
There are absolutely no open flames permitted on the property outside of the designated smoking area. The barn is all wood, and there is hay and other flammable material present on the ranch.
This includes, but is not limited to:
• Sparklers
• Fireworks
• Candles (except in the pavilion in glass cylinders)
• Open fire pits (propane fire pit present is inspected and approved by North Routt Fire Department)
Please note that if there are fire bans, we may have to ban all smoking. Vaping is allowed.
Also note that your host couple will be charged for every smoking item that is dropped on the ground outside of the smoking area. Please make sure you dispose of butts, etc. properly.
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Children must be supervised at all times. Children who are found unsupervised will be returned to their parents and may be asked to leave at the discretion of the facilities manager.
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Gates are present on the property as we have livestock present. Only ranch personnel are permitted to open / shut gates. Guests found opening and shutting gates will be reminded of this policy and may be asked to leave at the discretion of the facilities manager.
The main gate is electronic. All guests must take shuttles and the gates are closed during events to preserve your privacy. Please do not drive to the ranch.
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It's a party! Until it isn't. All alcohol must be poured by our bartenders. Bartenders may ask you for your ID - it's their job.
Please remember that the ranch is at 7,200 feet. Altitude affects alcohol consumption. Please ensure that you hydrate before attending and that you drink plenty of water during the event as well. (The recommended rate is one glass of water for every alcoholic beverage you consume.)
Please also note that alcohol consumption outside of that supplied by the ranch is not allowed on the property. Our staff have been instructed to remove all such items (flasks, bottles, cans, etc.). Unfortunately, as all alcohol consumed during an event has to be purchased from us and alcohol can not leave the premise, we will be unable to return it.
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We reserve the right to request any person or group of people acting unruly and contrary to the terms of your couple's contract to leave the Event Space and Ranch. Please comply with any such requests from staff. Please don’t make us call law enforcement.
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Please realize that parking that is out of sight lines for the event is limited. We want everyone to be safe and to have gorgeous photos!
Transportation on the day of the event for guests is limited to shuttles. The wedding party may drive out to the ranch, and will inform us if there are a few (4-5 cars) others who will need to drive as well (elderly / families with children / dog attendants). Should you choose to drive, the gates are closed for the duration of the event.
Please note that while Uber and Lyft will get you out to the ranch, cell service is limited here, so you may not be able to call back out.
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The ranch facilities open to guests are the event side of the barn, the pavilion, and the grounds surrounding. This is our home - so our homes are not available to you as guests, nor are our workshop, the horse side of the barn or pastures.
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Please stay on your side of the fence. Guests found inside of pastures with animals or found harassing animals will be asked to leave. This is for everyone's safety.
The horses are not allowed to be fed treats other than what the ranch supplies and only under supervision.
There is no riding.
If you want to take photos of the horses or cows, please feel free to do so. If it is possible, we can bring a horse "out" for photos. There will be a handler from the ranch present for these. This is entirely at the discretion of the horse owner.
Guests may have service animals. Please inform the ranch prior to them coming. 949-422-5911 (cell)
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The toilets in the barn are reserved for the wedding party, handicapped, and elderly. There is a baby changing facility in one of the barn toilets. The toilet trailer is gorgeous and is for guests and vendors.
In case of inclement weather, we will have umbrellas handy for you to go back and forth.
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Only compostable petals or bubbles are permitted. No rice, confetti, artificial petals, glitter or other objects (these are easily ingested by our animals in addition to being a particular pain for your host couple to pick up!)
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We do have a golf cart available for our couples, the wedding party and any disabled person who may need it. Please ask a friendly staffer for a ride.
Guests may not drive the golf cart.
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That's us ... just a gentle reminder that we want it to be fun for all, and our staff is here for your safety as well as the safety of the ranch. Please comply with their directives.